Dojojojo is operated from Singapore by Reynard and May Yee ("we", "us", or "our"). We process the information described below to provide the features you choose, maintain account security, process purchases, answer support and privacy requests, and improve reliability. Permission-based features only access the data categories you authorize in your device settings.
Account and profile information
When you create or use an account, we process account identifiers such as your email address, authentication details, and contact preferences. We also process profile information you choose to provide, such as a display name, fitness preferences, and settings. This information is used to sign you in, keep your profile and progress available across supported devices, personalize the app, and send account or service messages.
HealthKit and Health Connect
If you grant permission, Dojojojo can read the health and activity categories you select through Apple HealthKit or Android Health Connect, such as step and exercise activity. We use authorized activity data to show progress, support fitness features, and connect movement to in-app goals and rewards. You can review or withdraw these permissions at any time in your device settings; withdrawing permission may limit the related features.
Nutrition, camera, and microphone
Nutrition entries, meal details, and photos you choose to submit help you record food and understand your progress. Dojojojo may request camera access for pose or form checking and meal capture. A microphone may be requested for an experience that includes audio input. These sensors are used for the feature that asks for access, and the device permission can be changed at any time. Dojojojo does not need camera or microphone access for ordinary account browsing.
Activity and location
With your permission, Dojojojo may use location information and activity signals to record movement-based progress. Location supports features such as step-based goals, walking progress, and hatching a pet. You control location access through your device settings, and disabling it can prevent location-dependent activity features from working as intended.
Gameplay and pets
We process workout and activity progress, completed challenges, in-game currency, pet choices, pet growth, and gameplay results so the app can award progress and keep your pets in step with your training. We also use the settings and content you provide to save your game state and respond to support questions about your account.
Purchases and subscriptions
If you buy a product or subscription, the relevant app store or payment processor handles the payment transaction. Dojojojo receives the purchase or subscription identifiers, product, entitlement status, and transaction events needed to provide access, restore purchases, and address billing support. We do not need your full payment-card number to provide app-store purchases.
Diagnostics, service providers, and international transfers
The app and its services may create diagnostics such as crash details, error logs, app and device versions, operating-system information, security events, and request timestamps. We use these details to troubleshoot issues, prevent abuse, protect the service, and improve reliability.
We use service providers for hosting, authentication, email delivery, diagnostics, customer support, and purchase or subscription processing. They receive only the information needed to perform those services for Dojojojo. Some providers may process information outside Singapore. Where personal data is transferred across borders, we use contractual or other protections intended to provide a standard of protection comparable to applicable law.
Retention and deletion
We retain information for as long as it is needed to provide your account and the features you use, meet operational and legal requirements, resolve disputes, and enforce our agreements. Retention periods vary by the type of information and why it was collected. To request account deletion, use the in-app account controls when available or contact us at team@dojojojo.com. We will process the request and explain any information that must be retained for a documented legal or security reason.
Your privacy rights and choices
You may ask to access personal data in our possession or control, correct an error or omission, withdraw consent with reasonable notice, or make a privacy complaint. We will explain the likely feature consequences of withdrawing consent and stop the affected collection, use, or disclosure when required. Depending on where you live, you may also have rights to deletion, a portable copy, objection, or restriction. We may need to verify your identity before completing a request.
You can withdraw device permissions for HealthKit, Health Connect, camera, microphone, or location in device settings. This may prevent the related feature from working. Account deletion is available through the in-app account controls or by contacting us.
Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or change. No internet transmission or storage system can be guaranteed completely secure, so contact us promptly if you suspect unauthorized access.
Age eligibility
Dojojojo is intended for people aged 16 or older. We do not knowingly provide the service to or request personal information from anyone under 16. If you believe a person under 16 has provided personal information, a parent or guardian can contact us so we can review and delete it where required.
Contact and privacy complaints
Reynard and May Yee operate Dojojojo from Singapore. Our public data protection contact is team@dojojojo.com. Use that address for access, correction, consent-withdrawal, deletion, or complaint requests, or submit a message through our contact page. Please do not include passwords, health records, payment-card details, or other information that is not needed for the request.
Effective date
This Privacy Policy is effective July 31, 2026. We may update it when our services or legal obligations change. If we make a material change, we will update the effective date and provide notice through an appropriate app or service channel.